Intent On DemandTerms of Service
1. Agreement
These terms govern your use of Intent On Demand (the "Service"), operated by OD Technologies LLC ("we", "us"). By creating an account or using the Service you agree to them. If you use the Service for a company, you confirm you can bind that company.
2. The Service
The Service identifies visitors to websites where you install our pixel, scores their intent from site activity, lets you search intent topics and build and pull audiences of people who match criteria you choose, sends records to tools you connect, and lets you request ad campaigns. The Service includes the portal at app.intentondemand.io and the Intent On Demand iOS app, which lets existing account holders view their workspace and receive optional high-intent alerts. Nothing is sold in the iOS app. Intent scores and account rollups are calculated estimates, not guarantees. Identification rates and data coverage vary.
3. Accounts
You must be at least 18. Keep your sign-in secure and tell us about any unauthorized use. You're responsible for activity in your workspace, including by teammates you invite.
4. Plans, allowances and billing
Plans include monthly allowances (for example identified visitors, audience records and saved audiences), which reset on your billing date. Identified visitors are capped at your plan's monthly allowance; for unusually high-traffic websites we can set up a custom plan. Subscriptions renew monthly until cancelled. You can cancel at any time, effective at the end of the current period, and your data is kept unless you ask us to delete it. Fees are non-refundable except where the law requires otherwise. We may pause a workspace for non-payment.
5. Ads and the ad wallet
Ads are coming soon and aren't available yet. This section applies once Ads launches. Ad campaigns are funded from a prepaid ad wallet. You submit campaign requests; we review them and may decline or change any campaign before launch. Spend is charged to your wallet, including our service fee, and campaigns pause when the balance reaches zero. Ad performance isn't guaranteed. Wallet top-ups are used for ad spend and aren't refundable except where the law requires.
6. Your obligations when using data
- Tell visitors to your websites about the pixel in your privacy notice and get any consent your laws require.
- Follow the laws that apply to how you contact people, including telemarketing, do-not-call, text message and email laws. Do-not-call status is shown as data; checking it before calling is your responsibility.
- Don't use the Service to make decisions about anyone's eligibility for credit, employment, insurance, housing or similar purposes.
- Don't resell or share data from the Service outside your own business, or use it for anything unlawful, deceptive or harassing.
- Honor opt-out requests and keep your suppression list current.
7. Connected tools
When you connect a CRM or outreach tool, you authorize us to send records to it. You're responsible for your use of those tools and their terms.
8. Our rights
We own the Service and its software. You own the data you bring. You give us permission to process your data to provide the Service. We may suspend accounts that break these terms or put the Service or others at risk.
9. Disclaimers and liability
The Service is provided "as is". Third-party data may be incomplete or out of date. To the extent the law allows, we aren't liable for indirect or consequential damages, and our total liability is limited to the fees you paid us in the 12 months before the claim (excluding ad spend passed through to ad platforms).
10. iOS app and Apple
If you download our iOS app from the Apple App Store, these terms are between you and us, not Apple. Apple is not responsible for the app or its content, and has no obligation to provide maintenance or support for it; contact us for support at support@intentondemand.io. We grant you a non-transferable license to use the app on Apple devices you own or control, as allowed by the App Store's usage rules. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the extent the law allows, Apple has no other warranty obligation. Apple is not responsible for any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection or privacy claims, or claims that the app infringes someone else's intellectual property; we are responsible for those as described in these terms. You confirm you are not in a country subject to a U.S. government embargo and are not on a U.S. government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
11. SMS / Text Messaging Program
Intent On Demand (operated by OD Technologies LLC) sends text messages about your account, onboarding, support and service updates, and occasional marketing to people who opt in. Consent to receive text messages is not a condition of purchase.
You can cancel the SMS service at any time. Reply STOP to any message. We will send one message confirming you have been unsubscribed, and you will receive no further messages. To join again, sign up as you did the first time.
For help, reply HELP or contact support@intentondemand.io.
Message frequency varies. Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.
Carriers are not liable for delayed or undelivered messages.
How we handle your mobile information is described in our Privacy Policy.
12. General
Nevada law governs these terms. We may update them and will post changes here with a new date; continued use means you accept them. Questions: support@intentondemand.io.